Retail Direct
HDL is committed to developing strategic partnership with retailers and manufacturers, by providing innovative delivery solutions customized and tailored to meet the specific needs of its individual clients.
- We provide affordable delivery, a customized delivery standard, improved customer service to end customers, and a “one stop” relationship (installation of appliances, electronic items, computers, set-ups of office and home furniture, etc.) Flexible value added services are also available (warranty, after-sales service, insurance, handling customer service and back office support.)
- We have dedicated delivery specialists and professional staff located at individual client warehouses or distribution centers to handle all day to day delivery activities and after sales customer support. We can cater to retailers with just a few deliveries a day to a national retailer with hundreds of deliveries daily. These personalized, customized delivery services can cost only $35.00.
Store Direct
HDL provides cost effective innovative delivery solutions for your customers.
- Our unique one of a kind in-home delivery franchise, with a delivery team in each city, caters to the individual needs of your store and customer.
- In most cases, we can follow your customer home with their purchases or provide time-specific deliveries and set up the purchase. Providing you the edge on your competition.
- HDL’s customer service call center is accessible toll-free 24/7.
- We provide emergency delivery service when your driver calls in sick and during your busy season when you need more drivers.
- When things go wrong - we save the sale.
Consumer Direct
Consumer-direct is a unique one of a kind cost-effective professional delivery service that caters directly to the consumer.
- HDL’s has a delivery team located in every city that can be dispatched to you within minutes to:
- Pick-up your product.
- Deliver it into your home, set it up & explain the features.
- Dispose of the boxes, packing material and your old units.
- We will even return the product back to the store on your behalf if you are completely not satisfied with it (reverse logistics, if applicable).
- When you buy online and the company only provides curbside delivery drop offs, call HDL for:
- Faster, time-specific delivery, seven days a week
- High quality installation/set-up, quality delivery experience
- Warranty, repair/return, computer training, haul-away, etc.
- These services are often cheaper than renting a truck.